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Software training video is a procedure problem before it is a video problem. Someone has to do a specific sequence of things in a specific interface and get it right with nobody sitting next to them. The video that helps is short, scoped to one task, and findable at the moment they are stuck.
We produce screen-based walkthroughs, animated interface explainers, and the conceptual videos that should come before them: why the system works the way it does, what changes about someone’s job when it goes live, what the new process actually is. That last category is usually the one that gets skipped, and it is usually why adoption stalls.
Rollouts, new-hire system training, feature releases and internal help centers are the common use cases. Production starts at $2,500 and a single video typically takes two to four weeks.
The examples below are procedural and process work rather than screen recordings: step-by-step walkthroughs and system explainers built the same way we build software training. They show the method rather than the interface.
We start from the task list, not the feature list. What are the ten things a user has to be able to do, ranked by how often they do them and how badly it goes when they get them wrong? Most software training covers the whole product and helps with none of it. A tight task list is what turns a product tour into training.
Each task gets its own short video, scripted from a click-by-click walkthrough with someone who actually uses the system. We record or rebuild the interface, hold on the moments where people hesitate, and cut the parts where nothing is being decided. Storyboards and a first cut go to your product or systems owner before final production.
You get files sized for wherever users will find them: the help center, the LMS, an in-app tooltip, an internal wiki. Captions and transcripts make them searchable, which matters more here than for any other kind of training video, because people arrive mid-task looking for one answer.
A twenty minute product tour teaches nobody anything. One video per task, titled with the task, is what people actually use, and it means a feature change touches one file rather than the whole library.
Adoption usually stalls on motivation rather than mechanics. We generally recommend one conceptual video explaining what changes and why, ahead of the walkthroughs, because a user who understands the reason forgives the friction.
Interfaces change. We keep everything modular and hand over the source assets, so a redesigned screen means replacing a segment rather than rebuilding the library.
A short video showing someone how to complete a specific task in a specific system. The effective ones are scoped to one job, titled with the task rather than the feature, and placed where the user will be when they get stuck: the help center, the LMS, or the app itself.
Screen recording where the interface itself is the lesson and the UI is stable. Animation where you are explaining a concept, a workflow that crosses several systems, or a release that is not built yet. Most rollouts need both: animation for the why, screen capture for the how.
Sixty to ninety seconds per task for walkthroughs. If a task cannot be shown in two minutes it is usually two tasks. Conceptual videos explaining a new system or a process change can run two to three minutes.
Yes. We work from design files, prototypes and staging environments, and animate the interface where necessary. That is often the only way to have training ready on launch day rather than a month afterwards.
Design for it up front: one task per video, no visible version numbers, and a modular build so a changed screen means re-cutting a segment. We hand over the source assets and keep project files, so small updates are quick.
Yes, and the craft is much the same, though the tone is not. Customer-facing videos have to earn attention rather than assume it and they carry brand weight. Internal videos can be more direct.
From $2,500 for a single video. A library of short task videos is quoted as a project and comes in materially lower per video, since the template, motion system and voice are established once.
The videos on this page are procedural and process work rather than software walkthroughs, which is the closest published material we have. Get in touch and we will talk through the specific system you need covered and what the right format would be.
